Frequently Asked Questions

Instructions & Controls

Nintendo DS (NDS):

  • Switch Screens: Press L2 or R2.
  • Save Game: Click both joysticks, then press "A" on "Save state."
  • Load Game: Click both joysticks, then press "A" on "Load state."
  • Access Cheats: Click both joysticks to open the menu, then select cheats.
  • Stylus Control: Use the right joystick as the stylus and click it to interact.

General Consoles (PSP, N64, PS1, etc.):

  • Exit Game: Press SELECT + START.
  • Save Game: Some consoles: Press SELECT + R1.

All consoles: Click both joysticks, choose a save slot, then press B.

  • Load Game: Some consoles: Press SELECT + L1.

All consoles: Click both joysticks, then press B on the load state.

Plus Cards:

  • Exit Game: Press FN + START or click both joysticks and select "Exit game."
  • Save Game: Press FN + R1.
  • Load Game: Press FN + L1.
  • NDS Specific: Switch Screens: Press L2 or R2.

Access Cheats/Save/Load: Click both joysticks to access the menu.

Troubleshooting Guide

Troubleshooting Steps:

  1. Use Correct Cable: Always use the provided USB-C to USB-A cable. Using other cables can damage the device. This warning is stated on the product page for your reference.
  2. Resetting the System:
  3. Handling Game Volume:

Fixing Issues with Plus Card:

If you encounter issues with your Plus card, follow these steps:

  1. Download Latest Kernel Files.
  2. Updating Plus Card: Insert the Plus card into your computer using an SD card reader.
  3. Replacing Files: Open the BOOT (R:) application on your PC. Add the two downloaded files to the directory and ensure they replace the current files.
  4. Restart Console: Reinsert the card into your console. It should now function properly.

Can I Add More Games?

Of course! The Ark-OS system supports unlimited installations of handheld games, provided you have enough storage space.

How Do I Install Additional Games?

Installing Games on micro SD Card:

  1. Remove micro SD Card: Take the micro SD card out of the console.
  2. Connect to PC/Laptop: Insert the micro SD card into the card reader and connect it to your PC or laptop.
  3. Download Game ROM: Visit a site like CDRomance to download your preferred game or ROM.
  4. Prepare ROM File: Ensure the ROM file is unzipped and extracted on your computer.
  5. Transfer to Game Folder: Drag the ROM file to the appropriate game folder (e.g., Donkey Kong.z64 goes into the "n64" folder).
  6. Enjoy Your Games: Once transferred, reinsert the micro SD card into your console and enjoy playing your games!

Do I Need to Install Anything?

Using the VyrexPixel Pro:

  • The VyrexPixel Pro comes pre-installed with 15,000 games. Simply turn it on and start playing!

How Well Do the Games Run?

Performance of the System:

  • The system is built with a RK3326 Quad-Core ARM 64Bit processor, ensuring smooth and fast gaming with excellent image quality! Adjusting settings may be necessary for optimal performance with more demanding games.

WiFi and Bluetooth Support?

Connecting to Android for Connectivity:

  • You can connect the console to an Android device to enable WiFi and Bluetooth connectivity.

Why Won't My Console Turn On After Charging?

Charging Advice:

  • We strongly advise using the charging cable provided with the device. Using more powerful chargers can potentially damage the system.

How Do I Save and Load Games?

Console SD Card:

  • Save Games: Press Select + R1.
  • Load Saved Games: Press Select + L1.

Plus SD Cards:

  • Save Games: Press FN + R1.
  • Load Saved Games: Press FN + L1.

How Do I Upgrade the Console Firmware?

Updating Firmware and Handling Game Disappearance:

  1. Connect to Android for WiFi:
    Connect your console to an Android device with WiFi and enable USB tethering. Alternatively, you can use a WiFi dongle.
  2. Initiate Firmware Update:
    On the console, navigate to "Options" and select "Update."
    Follow the on-screen instructions and confirm/ok to proceed.
  3. Updating Process:
    Allow a few minutes for the firmware update to complete. The console will restart automatically when finished.
  4. Restoring Games Post-Update:
    If your games disappear after the update:
    Navigate to "Options" -> "Switch to main SD for ROMs."
    Then, switch back to using SD1 and SD2 for ROMs.

How Do I Add Box Art to My Games?

Setting Up Vyrexpixel Pro with Screenscraper.fr:

  1. Register on Screenscraper.fr:
    Register on www.screenscraper.fr.
  2. Connect to Android for WiFi:
    Connect your VyrexPixel Pro to an Android device with WiFi and enable USB tethering. Alternatively, use a WiFi dongle.
  3. Configure Scraper Settings:
    Press the Start button and navigate to scraper settings.
    Enter your login username and password in the corresponding section.
    Ensure the "scrape from" setting is set to "Screenscraper". You can adjust the image source or leave it on default.
  4. Start Scraping:
    Go to "Scrape Now" -> "Systems" and select specific systems to scrape images from.
    Scroll down and press start to initiate the scraping process.
  5. View Cover Art:
    Once scraping is complete, navigate to the games section to view cover art for the systems you selected.
  6. Enjoy Gaming!
    Enjoy your VyrexPixel Pro with updated cover art for your games.

How Do I Exit the Games?

Exiting Games:

Stock Card:

  • Press SELECT and START simultaneously twice to exit your game.

Plus Cards:

  • Press FN and START simultaneously twice to exit your game.

When Will My Order Arrive?

  • We ship your order on the same business day it's placed, and you can expect delivery within 7-14 days.
  • Click Here: Track Order

Do You Accept Returns?

  • Yes, we do! We offer a 90-day money-back guarantee on all orders if the product is damaged or doesn't work as advertised.
  • Click Here: Refund Policy

Do You Provide a Game List?

  • Yes we do! Please click here to view Game List